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|Pricing and Billing|
|Can I apply for a Wholesale or Distributor Account?|
|If you are a business that resells designs & patterns, or a company that rents time on longarm quilting machines then you are welcome to contact us regarding application for a wholesale account. Quilter that own a longarm quilting service type business typically do not qualify because they are not reselling the paper patterns. They are purchasing a license to use the pattern on customer quilts. If your business is not in the business of reselling paper patterns, it does not qualify for wholesale status and must pay Wisconsin Sales Tax, if the business is located in Wisconsin.
Our wholesale minimums are on quantities of at least 3 of the same kind & size of each pattern ordered, and an order minimum of $100. The minimum for distributors is quantities of at least 12 of the same kind and size of each pattern ordered, and a $500 minimum on each order. Wholesale pricing is 50% off the regular retail prices, not sale prices. Please email us to obtain more information or to set up a wholesale or distributor account.
|Do I have to pay sales tax?|
|If you reside in Wisconsin or the items will be delivered to a Wisconsin address you will be charged sales tax at the time of checkout. Your sales receipt will print out with the Sales Tax charged on a separate line for your book keeping purposes.|
|I have a question on my charges.|
|Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.|
|I need a copy of my receipt/invoice.|
|Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.|
|When will my credit appear on my account?|
|Credits usually take 7-10 business days from the time we receive your item(s).|
|When will my credit card be charged?|
|Your credit card will be charged within 24 hours prior to shipment of your item(s).|